Shipping and Return Policy for Ashline Boutique

At Ashline Boutique, we aim to provide a seamless shopping experience by offering reliable shipping and a flexible return policy. Below are the details of our shipping and return policies:


Shipping Policy

1. Shipping Destinations
We currently ship to [list countries/regions]. If your location is not listed, please contact us at [your email address] to inquire about shipping availability.

2. Shipping Times

  • Processing Time: Orders are processed within [number of days] business days after payment confirmation.

  • Delivery Time: Estimated delivery times vary by location and will be provided at checkout. Please note that delivery times may be affected by holidays or unforeseen delays.

3. Shipping Fees
Shipping fees are calculated at checkout based on the destination and shipping method selected. Free shipping may be available for orders over a certain amount, as indicated on our website.

4. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

5. Customs and Duties
For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country. Please check with your local customs office for more information.


Return Policy

1. Eligibility for Returns
We accept returns within [number of days] days of delivery for items that meet the following conditions:

  • Items must be unused, unworn, and in their original packaging.

  • Tags must be intact, and the product should be in resalable condition.

2. Non-Returnable Items
The following items are non-returnable unless defective:

  • Sale or clearance items.

  • Gift cards.

  • Customized or personalized products.

3. How to Initiate a Return
To initiate a return, follow these steps:

  1. Contact us at [your email address] with your order number and reason for the return.

  2. We will provide return instructions and a return address.

  3. Ship the item back to us using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

4. Refund Process

  • Refunds will be issued to the original payment method within [number of days] business days after we receive and inspect the returned item.

  • You will receive a confirmation email once your refund has been processed.

5. Exchanges
We do not currently offer direct exchanges. If you need a different size or color, please return the original item and place a new order.


Contact Us
If you have any questions about our shipping or return policies, please reach out to us at:

Email: [your email address]
Phone: [your phone number]
Address: [your business address]


Thank you for shopping with Ashline Boutique. We appreciate your trust and look forward to serving you!

 

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